More Information
Partner Guide (pdf)
SolveDirect Solutions
SolveDirect Partnerships
IBM & IBM Global Services
IBM is the world's top provider of computer products and services. Among the leaders in almost every market in which it competes, the company focuses primarily on its growing services business, which accounts for well over half of sales and provides a comprehensive range of enterprise IT and consulting services to commercial and public sector clients. It partners with large providers such as Microsoft, SAP and Oracle. Part of IBM's service operations is the Global Technology Services (GTS) unit, which encompasses the company's business process outsourcing, infrastructure support, and product maintenance offerings. Some of the company’s largest customers are BMW, 7-Eleven, Bayer and Visa International. The company's annual revenue is at the $100 billion mark, and 2010 was the fifth consecutive year that it achieved a double digit increase in net income.
Services include:
- Data center services
- Integrated communications services
- Maintenance and technical support services
- Security services
- Workplace services
- Business consulting
- Business analytics and optimization
- Strategy and transformation
ComputaCenter
The company provides hardware and software from such leading vendors as IBM, Microsoft, and Oracle. It sells products to large enterprises and government agencies in the UK, France, Germany, and the Benelux region. Computacenter also provides professional services, such as integration and project management, as well as support and managed services, including outsourced infrastructure management. The company's clients include Barclays Bank, BP, and BASF. Computacenter today has over 10,000 employees across Europe and Group revenues of over £2.68 billion.
Computacenter services include:
- Supply chain services
- Lifecycle management
- Unified communication and collaboration
- Service desk
- Managed applications
- Managed network
- Managed datacenter
Fujitsu Technology Solutions
Fujitsu Services and Fujitsu Technology Solutions is one of Europe's leading systems integration and consulting firms and in turn, supplier of PCs and business servers. They are wholly owned subsidiaries of global technology giant Fujitsu. These 2 entities combine to provide software that supports infrastructure management, networking, outsourcing, and data hosting services. They serve customers in a wide range of industries, including financial services, health care, retail, and telecommunications, as well as government agencies and other public sector clients. 2010 annual revenues for both European operations was $9.5.B compared to $50B for the company in total.
Products and Services:
- LIFEBOOK notebooks
- CELSIUS workstations
- Datacenter Systems
- Infrastructure software
- Managed Data Center
- Managed Workplace
- Managed Maintenance
- Consulting and Integration Services
Networking PS
Networking PS (NPS) is a professional services firm founded in 2001 that specializes in planning, designing, assessing, implementing, and supporting systems, applications and networks in multi-vendor environments, operating in the North Eastern US. Building on its core competencies in software, systems, networks, and services, Networking PS provides a wide range of information processing solutions.
NPS Services include:
- Business Process Optimization
- Security Management
- Consulting Services
- Security Assessments
- ITIM Performance Tuning
S&T IT Solutions and Services
S&T is the leading provider of comprehensive consulting, outsourcing, systems integration and IT services in Central and Eastern Europe & Austria. S&T’s core business focuses on the consulting, development, implementation and operation of IT solutions, processes and systems. S&T serves companies along the entire IT value chain in the fields of manufacturing, commerce, telecommunications, public services, financial services as well as energy and utility companies. . The company's clients include Sony, Pizza Hut and Spar. S&T today has over 2,000 employees across Europe and revenues of over €351 Million.
Services offered:
- IT consulting Services
- Infrastructure Management Solutions
- Server Solutions
- Security Solutions
- Managed IT Operations
BluEDGE
BluEDGE is an innovative consulting firm that pursues and implements "State of-the Art" Service Management solutions. With their methodology, customers are enabled to take transparent and sustained control of their service, application and business process environments.
Services offered:
-
Development, training and guarantee of methods,
practices and proven architectures in business Service Management. - Certification in the implementation of bluEDGE methods and architecture.
-
Methodologies employed are vendor-independent.
Close interface with technology partners to achieve optimal customer results.
AmberAnts
AmberAnts is a young austrian service company that specializes in the telephone sales and service desk support services.
Services offered:
- Telemarketing
- Market and demand analysis
- Customer satisfaction surveys
- Focal point of your IT requests
- Management of the support units
- Handling of IT orders
- Training and Coaching