SolveDirect Partner Program

Working Together to Provide World-Class Service Management Solutions

 

At SolveDirect, we understand how important it is to deliver and support end-to-end integrated Service Management solutions that provide unparalleled value to our customers. We also recognize the vital role our partners play, not only in our customers’ success, but in our success as well. Partners receive extensive support from SolveDirect: Pre-sales and technical training, priority technical assistance, marketing programs, and a direct working relationship - elements needed for success in the highly competitive Service Management market. 

SolveDirect, a world leader in integrated Service Management solutions and services, has chosen to work with a number of Managed Service Providers (MSPs) to bring its acclaimed group of Service Management products to the marketplace: SolveDirect BRIDGE, SolveDirect SD² and SolveDirect CUBE. Our strategy involves flexible agreements with various

categories of SolveDirect partners: Systems Integrators, Global Outsourcers, regional and local resellers.

SolveDirect is the leading ITSM platform for Smart Service Integration: The integration of all partners within one service process on the world‘s largest service management cloud application platform!

 

SolveDirect now manages and supports over 1,300,000 Devices, 270,000 Users, 1,200,000 Calls per Year and 600 different workflows.

 

 

Program Benefits

• Complete sales and marketing support that includes new collateral material, sales kits and regular marketing communications
• Priority pre-sale support including technical, application and configuration assistance
• Priority technical assistance for implementation and maintenance
• Ability to buy SolveDirect products at preferential prices
• Access to lead generation information

Reseller Partner Program

Our Reseller Partner Program is designed to provide best-in-class products and program offerings to VARs and integrators interested in selling and supporting SolveDirect’s products and services.  The program features:

• Specific revenue goals for your planning
• Annual business plan to help maximize your partnership
• Certification Training: Knowledge transfer to establish and ensure customer engagements
• Sales Training: Information and training to help achieve revenue goals

  

Our global program offers the flexibility you need to deliver complete support and business solutions that your customers require.  Our program helps you deliver SolveDirect’s leading technologies and gain additional advantage in your marketplace.

 

More information

• Download the SolveDirect Partner Guide
• For further questions, please contact: partners@solvedirect.com