Videos
"Thanks to SolveDirect, customers now know exactly what the status of their requests are. High transparency and a shorter Mean Time To Repair led to improved relationships between customers and NextiraOne, along with increased customer satisfaction."
Jean-Luc Amagat, CIO NextiraOne
"Together with our partner SolveDirect we have created the opportunity to offer all of our service partners a cost-effective standard solution that grants a transparent electronic trouble-ticket-system-interface."
Frank Baasner, Senior Service Partner Manager, Siemens Enterprise Communications
"With SolveDirect we were able to integrate our different service providers very easily and create a single point of contact. Besides we realized huge time savings for our Store Managers."
Roland Hahn, Head of IT-Service SPAR St. Pölten, Austria