Past
Training archive
Finding the best way to leverage all of your service providers can be difficult. In this webcast, we’ll make it easier. Join for a 30 minute complimentary webinar.
In the WorkflowBuilder Academy the participants learn how service management processes can be implemented and extended.
With the growing movement into cloud environments, SLA management is becoming increasingly difficult.
TM Forum's Management World Americas 2011 is the only conference that takes you from cutting-edge new business models, to the practical challenges surrounding the creation, delivery and monetization of successful services.
"The Next Level of Service Integration" - this described the new ITSM integration solutions SolveDirect ServiceGrid introduced by Martin Bittner, CEO and Marcus Oppitz, CTO on October 6th, 2011 for 60 attendees.
In the WorkflowBuilder Academy the participants learn how service management processes can be implemented and extended.
Join SolveDirect and 1,300 IT Directors, service management implementers, and business analysts at this event to experience SolveDirect’s best practice service integration solutions in the cloud.
SolveDirect will participate and present at the 114th Pleary of EDIFICE, the European Network for B2B Integration in High Tech industries, that drives and enables Global standardized B2B adoption in Europe through best practice and information sharing and influencing of standards development.
From 09-12. May 2011 by the 9th Best Management Practice Conference "meetIT!L" in Bad Neuenahr held under the motto "Mehr.Wert.Sein".
SolveDirect to you as an exhibitor on the basis of best practice examples and with live demonstrations on solutions for efficient, integrated and cost effective service processes. Details in german.
Learn from experts on “Cloud Turbulence and How to Navigate Cloud Service". Learn the differences between "Private & Public Cloud - Which best suits your requirements?”. We cordially invite you to the event.
Join SolveDirect and 1,600 IT service and technical support professionals at this the industry’s largest, most respected service management conference, to experience best practice service integration solutions in the cloud.
In the Vienna IT Club, various IT vendors introduce their cloud offerings: do not miss the speech of SolveDirect Director Product Marketing, Martin Pscheidl. Details in German.
The world's leading IT channel event! Join SolveDirect and 225+ North American IT solution providers at this event and experience best practice service integration solutions in the cloud.
Get an exclusive insight into the new functions of the Winter '10 Release and learn more about future developments.
The aim of the “Configuration SolveDirect BRIDGE” training is to learn how call transactions are implemented and extended by using the SolveDirect BRIDGE.
SolveDirect basic training for Administrators and Consultants.
Get to know how you can use all aspects of the SolveDirect application for your company in the ideal way.
In the “XMLTraining” you learn more about the ideal use of XML in your daily work with the SolveDirect application.
WWRUG is an independent USER GROUP representing the interests of our ARSlist subscribers and WWRUG members: customers and business partners focused on the ACTION REQUEST SYSTEM, and the array of related applications and products. SolveDirect will attend the Executive Track Sessions.
SolveDirect basic training for Administrators and Consultants.
Get to know how you can use all aspects of the SolveDirect application for your company in the ideal way.
The aim of the “Configuration SolveDirect BRIDGE” training is to learn how call transactions are implemented and extended by using the SolveDirect BRIDGE.
In the “XMLTraining” you learn more about the ideal use of XML in your daily work with the SolveDirect application.
The aim of the “Configuration SolveDirect SD²” training is to learn how service management processes are implemented and extended by using the SolveDirect SD².
Discuss trends about Smart Service Integration and see how efficient service management processes can be implemented on the basis of a best practice reference from OÖGKK (Upper Austrian Health Insurance).
“XMLTraining” is a workshop within the SolveDirect SD.knowledge series. Learn more about the ideal use of XML in your daily work with the SolveDirect application.
Join SolveDirect managing director Marcus Oppitz share the experience about optimization of service processes and which IT trends and methods support this aim.
Discuss how innovative and interactive web 2.0 methods such as ‘collaborative communcation’ can be used successfully to increase efficiency, cut costs and enhance customer satisfaction.
The aim of the workshops “Configuration SD.cockpit” is to implement professional reports and management dashboards. Learn how you can use the SD.cube module SD.cockpit in the ideal way.
SolveDirect basic training for Administrators and Consultants.
Get to know how you can use all aspects of the SolveDirect application for your company in the ideal way.
Get to know the news of the SolveDirect Summer Release - Version 5.2 inclusive best practice cases.
Get to know the news of the SolveDirect Summer Release Version 5.2 inclusive Hands-on testing in your own client with support from
the project- & engineering team.
Detailed information available in german.
Detailed information available in german.
Details available in german.
Detailed information in german.