Join SolveDirect managing director Marcus Oppitz share the experience about optimization of service processes and which IT trends and methods support this aim.
Discuss how innovative and interactive web 2.0 methods such as collaborative communcation can be used successfully to increase efficiency, cut costs and enhance customer satisfaction.
We are looking forward to discuss the new methods for service management with you.
|
Title:
|
IT service dialog - innovative. intelligent. interactive.
|
|
Date:
|
Tuesday, October 20
|
|
Time:
|
17:00 - 17:45 (CET)
|
|
Speaker:
|
Marcus Oppitz, Managing director
|
Participation is free of charge. You will get the dial-in details after registration.