SolveDirect Privacy Policy

 
SolveDirect is committed to respecting and protecting your privacy and wants you to feel secure when visiting our site and providing information to us. In order to provide you with the relevant information, respond to your requests, and increase the benefits you receive from our website and services, we sometimes request that you provide us with information about yourself.

We have prepared this Privacy Notice in order to inform you of the information we gather and how it is used. This Notice applies to all SolveDirect websites that display or link to this Privacy Notice. You should also note that SolveDirect maintains the same privacy practices with respect to data that is collected off-line and this notice may be relied upon with respect to those methods of data collection and use.

For personal information of individuals that SolveDirect receives from the European Economic Area (EEA), SolveDirect intends to handle such personal information in accordance with the US Department of Commerce Safe Harbor Principles for the transfer of personal information outside of the EEA.

 

What information do we gather?

In general, you may visit the SolveDirect websites without identifying yourself or revealing any personal information. SolveDirect collects domain information from your visit to customize and improve your experience on our website.

This websites may collect certain information from your visit, including the date and time of your access, the pages you have accessed, the name of the Internet Service Provider and the Internet Protocol (IP) address by which you are accessing the Internet, and the Internet address from which you linked to our site, if applicable. We may use this information to better understand how our website is being used so that we can improve its quality and make it more beneficial to our users.

Some portions of this website may request that you provide some information about yourself, from which we are able to identify you, such as your name, email or other address. Some of the ways in which we may collect information from you include but are not limited to:

• Event registrations for webcasts, seminars, conferences, etc.
• Education Registration
• Subscription to newsletters or other SolveDirect content-related notifications
• Product trials
• White paper, Videos or other downloads

 

How do we use the information we gather?

 
When we collect information about you, it is our intention to tell you why we are asking for the information and what we intend to do with the information. You have the option of not providing the information, in which case you may still be able to access other portions of this website, although you may not be able to access certain programs or services. In certain areas of our SolveDirect websites, we may, where appropriate, enable you to "opt out" of certain uses of your information, or elect not to receive future communications or services.

The information we collect about you or your computer or smart device will be used to operate our website and to provide customer support, respond to your requests or process any transactions you have authorized. In addition, it may also be used to verify your identity, send you information or contact you in relation to a SolveDirect service or product that you are using or that we believe may be of interest to you.

 

Will we share this information with third parties?

 
In certain instances, we may make your information available to third parties with whom we have a trusted relationship where that third party is providing services on our behalf. We will only provide those third parties with the information that is necessary for them to perform the services and we take measures to protect your information.

We may also disclose the information to our business partners, for general marketing and other purposes which we believe may be beneficial to you.

SolveDirect is a global company with customers and partners worldwide. Accordingly, the information which we collect may be used, stored and processed in the European Economic Area (EEA) and/or in the United States (US).  By providing the information via the website, you are consenting to the transfer of the information outside of your country to countries (EEA/US) which have adequate levels of protection.

SolveDirect may disclose information collected about you on the website if required to do so by law or when necessary in order to protect the rights of SolveDirect or its employees.

 

What about data security?

SolveDirect's intent is to strictly protect the security of your personal information; honor your choice for its intended use; and carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction. We have taken appropriate steps to safeguard and secure information which we collect online.

However, you should always take into consideration that the internet is an open forum and that such data may flow across networks with little or no security measures, and therefore the information may be accessed by people other than those you intended to access it.

 

Can you update and/or amend the personal information you have provided?

You are entitled to know whether we hold information about you and, if we do (subject to certain limitations), to have access to this information and have it corrected if it is inaccurate or out of date.
Business Relationships

This website contains links and feeds to other websites. SolveDirect is not responsible for the privacy practices or the content of such websites.

 

Cookies and Web Beacons

SolveDirect uses third party companies to serve ads on our behalf across the Internet. These third party companies may employ cookie and web beacon (also referred to as 1x1 pixel.gifs or action tags) technology to measure and improve the effectiveness of ads for their clients. Cookies are also used to help SolveDirect track usage patterns in order to improve or manage our site, to ensure the integrity of the registration process, and to help provide personalized service and deliver content specific to your interests. A "cookie" is a small amount of data transferred to your browser and read by the Web server that has placed it there. It works as a sort of identification card, by recording your preferences and previously entered information. By using cookies, the information you previously provided can be retrieved during your next visit to the website so that your navigation time is reduced and your use of the website is simplified. Cookies are uniquely assigned to you and can only be read by a web server in the domain which issued the cookie. Web beacons may be used to deliver cookies and to compile statistics about our website, such as how many people visited a particular page or clicked on certain links. While your particular use of the site shall not be revealed and no personally identifying information will be collected, this anonymous information may be used for online preference marketing purposes, and SolveDirect's third party advertising and marketing companies may use the information about your visit to the website(s) in order to provide ads about goods and services of interest to you. This information can include basic data such as the : date/time of banner ad shown, related cookie, and the first three octets of the IP address. SolveDirect may share aggregated statistics about the use of the website with third parties.

You can set your browser to decline cookies if you so prefer. If you do so, you may not be able to get the full benefit of some of the features of this website or other websites that you visit.

 

Contacting Us

Should you have any questions or comments about our privacy notice or practices, please contact us via email at privacy@solvedirect.com.

SolveDirect may modify or update this privacy notice from time to time at any time and without prior notice. You can check the “Last Updated” date below to see when the Privacy Notice was last changed. We encourage you to check this notice often for updates and changes so that you can continue to be aware of how we are protecting your personal information. Your continued use of the SolveDirect websites constitutes your consent to the contents of this privacy notice, as it may be modified from time to time.

 

Revised: March 18, 2011
 
 

Privacy Policy History - No old privacy policy is existing.

 

 

 

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