All service management indicators at a glance in real-time:
- Monitoring of incident, problem, change and release
- Management in one consolidated graphic view
- Important service figures in a management overview for efficient control
in your organisation
Benefits
-
 Optimisation of decisions with real-time monitoring
- Better, faster and established management by up-to-date
comprehensive reports according to your requirements
- Service management quality improvement by fast identification of
bottlenecks
Advantages
-
 For each data type the ideal illustration – different display formats for
internal and external KPIs selectable
- Customisable: the relevant information for your business needs at
the push of a button
- No time consuming preparation of data, faster and clearly arranged
measures of your services
- Drill-down: immediate tracking from an aggregated report to a
single ticket
SD.cockpit is the KPI Dashboard Module in the Service Management Plattform solution SD.cube ML. Informations about the Enterprise Solution - SD.cube ML ...
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