← Return

Innovation: SD.cube grows to Multi Level Service Management Solution

Service provider are facing more and more complex requirements: service relations are getting increasingly more dynamic, the roles in the service process can change, the degree of cross-linking between partners and organizations is increasing, service processes shall be more individual but stay still transparent and measurable. The innovative solution therefore from SolveDirect:
Multi Level and Partner-Service-Cooperations with SD.cube ML.

The Multi Level Service Management Solution 'SD.cube ML' helps to realize the new requirements

• represent 'long and profound service distances' between service partners
• manage 'multi-level' escalations through organisation limits
• realise transparent and/or enclosed escalation
• flexible integration of provider systems
• automatic data transfer with internal and external data bases
  (SM, ERP, SCM, CRM)
• availability of an extensive KPI-monitoring
• transparency of order-service-supply-business processes
• verifiability of compliance standards – SOX and auditing

efficiently and cost-saving.

Details of the solution SD.cube ML (german) ...

More information personally at the SolveDirect Workshop.
Register here:

• SolveDirect Workshop
  13.12.2007, Thu 12:30–17:00 Vienna (german)
  AGENDA → Register (Mailto)
  
  

Please contact events@solvedirect.com for more information.

←Return