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ADA – Das SystemHaus GmbH ADA provides IT services for insurance companies, banks, telecommunication enterprises, energy providers, health services, Government, industrial enterprises and medium sized business. As consulting and solution provider we support your company in operating and further developing your IT infrastructure. We are setting future orientated standards with your solutions for system integration and system technology. We offer consulting, support and maintenance for system, network and telecommunication solutions. Additionally, we offer an ASP-computer center and a experienced call center working according to the ITIL standard. |
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Computacenter |
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IBM Austria IBM is the world's largest information technology company and the biggest provider of IT services, hardware and rental and financing. |
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Materna Austria The MATERNA Group is one of Germany's leading independent software companies for information and communications technology. MATERNA offers innovative products, services and solutions for deployment in companies and organizations, either as a complete solution or as a modular component of a solution concept. |
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Peregrine Peregrine Systems is ranked among the top software companies worldwide. Peregrine's solutions reduce costs, improve profitability and release capital. |
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Pidas – The Customer Care Company The PIDAS operates in Austria, Germany and Switzerland as one of the leading enterprises for designing, implementing and operating of service organizations. The company has many years experience with EDP Helpdesks. PIDAS operates according to the ITIL standard which enables ITIL based management of IT services. |
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Remedy Remedy, a BMC Software company, headquartered in Mountain View, California, provides Service Management software that enables organizations to automate and manage internal and external service and support processes. The Company's out-of-the-box, best practice applications help customers align service and support with business objectives. These applications, including Help Desk, Asset Management, Change Management, Service Level Agreements, and Customer Support, are built on the highly flexible Action Request System® development platform. With more than 7,000 customers worldwide and more than ten years of product development and investment, Remedy's customers include 80 percent of Fortune 100 companies and 60 percent of Global Fortune 500 companies. |
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CompTIA Representing more than 10,000 computing and communications companies, CompTIA helps its members stay competitive and profitable by providing vendor-neutral standards in certification, e-commerce, customer service and workforce development. CompTIA helps shape the technology community with programs that set standards and guidelines today and into the future. |
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Future Network Austria Future Network is an independent, autonomous platform that has the function for building a national and international communication network. Future Network transfers information about current trends in the information technology between user, provider and representatives of science. |
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Help Desk Institute Help Desk Institute is an independent, neutral association whose members are users and service provider. Within the community exists an active exchange of experience between the members. |
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Help Desk Software Here you will find scores of help desk software products, each presented in a non-biased manner. There are typically 50 to 100 products represented in each software category (crm software, call tracking software, knowledge management software). Mike Small is the the founder of HelpDeskSoftware.org and former Help Desk Manager for Harvard University Medical School - current specialist in the field of help desk manage-ment and improvement. |
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ITSMF ITSMF (IT Service Management Forum) is an independent worldwide association whose members compare notes with IT service provider. Part of the information exchange is particularly the improvement and further development of the de-facto-standard ITIL as well as the creation of basics for professional trainings within IT service management. |
Disclaimer:
All logos displayed here are registered trade marks of the companies at stake. All descriptions have been taken from the respective homepages and we do not take responsibility for the content given and displayed here. Listing of any logo does not give information about the partner- or contractual-status with SolveDirect.