SolveDirect solutions reduce your IT-costs!

Advantages

Software as a Service ("SaaS") – On demand
Web-based: Faster. Better. Cheaper.
No investment in Hard- or Software – centrally hosted
Implementation within few days
Communication with all Servicepartners via one single dataclearing platform (1:n)
Integrated, enterprise-wide platform for all internal and external connections
Multi client, Multi language, ITIL compliant

Description:

On demand IT Servicemanagement ITIL workflows (inci, prbl., chng., slm, release, …)

Delivery:

SaaS: webbased (hosted by SolveDirect)

Users:

<100 user

Pricing:

Package prices (module, users)

Description:

Enterprise Servicemanagement Platform (SOA, business web funtions)

Delivery:

SaaS or customer installation

Users:

Service organisations with >100 workflow user

Pricing:

One time license plus maintenance+support

Description:

B2B system connection for universal data-clearing (1:n communication)

Delivery:

SaaS: "Plug & Play" Integration with >100 Clearing-Interfaces (Remedy, Peregrine, SAP, etc.)

Users:

clearing interfaces – no user intervention needed

Pricing:

Monthly flat fee per connection